Digitally savvy travelers expect a seamless mobile experience from an airline. They use their phone to plan a trip, confirm travels, upon arrival at the airport, and when boarding their flight and landing at their destination.

Ness is proud to be the mobile partner within the 12th Floor partnership, led by OgilvyOne​.​ ​British Airways is investing heavily in its aim to make their customers lives easier through new technology. BA turned to their trusted partners to help create an improved and coherent solution to the most challenging facets of the design and user experience for their native mobile apps and mobile site.​​​​